For retail customers, we aim to despatch your order same working day by your preferred method if ordered before 3 PM Monday to Friday. If for any reason that there is a problem with your order, we will notify you as soon as we can. Standard (Free) UK delivery is normally sent Royal Mail 48 and can take 2 to 5 days. Expedited UK delivery is normally via Royal Mail 24 and takes 1 – 2 days. Tracking is not provided but a ‘Proof Of Delivery’ scan is available. Some orders may be sent via a courier service such as DPD or TNT, so please provide a mobile phone number or current e-mail address so that we can provide you with delivery updates.
International customers can expect their orders from 2 to 20 days after the date of order. Expected delivery times and delivery options are available on the checkout page.
For trade customers, orders placed between 8.30 AM and 4.30 PM Monday to Friday will normally be picked and packed same day. Despatch time then depends on payment and availability of delivery service.